Get ready for a
Different Approach to
Community Association Management
Are you dealing with any of this?
We Hope Not, BUT...
If any of these sound familiar, your management company may need to be updated.
Click Let’s Get started! Don’t forget to check out our website if you have any questions.
So, Who Are We?
Empire Management Group is a refreshingly different community management company that offers real solutions to real problems in all types of communities. Since 1993, EMG has been helping communities get rid of inefficient community management.
What We Do
Our customers are very satisfied with us & we can assist you in all aspects of community management.
Chat, email and call resolutions available for your community
Real time financial reports, located on your homeowner portal.
There is more communication and effort into managing your projects.
Managers are educated and trained to produce high-quality assitance for your community
How We're Different
Although we don’t want to brag, we have figured out a few things over the years. We work hard, we work smart, but we stick to our three main values.
Quick response to calls and emails. Access to the Advocacy department via chat.
Our top priority is you. All emails and phone calls will be answered within one business day. We will respond quickly to your questions and solve them efficiently. We keep everyone informed by giving regular updates and transparency about financials, pricing, and bids. Our team of communication specialists is here to help you. We offer homeowners real-time solutions, which homeowners can access online, by phone or in our local offices.
Consistent service and technology for your community and boards.
Your homeowners and board will be provided with consistent service and smart tools.
We know that you care about your community. We also care about them. We offer world-class customer support with extended concierge hours and online homeowner assistance. These processes ensure that everything runs smoothly and is consistent. Managers cannot work with more than one community to build lasting relationships with the people they serve.
We hire qualified, well trained professionals, to work along side your board and community
We only hire the best, and we train them well to become your employees.
We are very good at managing community's. Each member of the team is an expert in a specific job, and not an expert in all. This ensures you always have someone who is knowledgeable about the topic. How do we maintain such high standards? We carefully select the people we hire, and we take great care of our employees once they are hired. Every employee receives top-notch training at work.
Our work is as good as it gets because of the passion our employees have for their jobs.
We also offer technology solutions that are industry-leading that homeowners will love.
Why We Do It
WE ENJOY IT!
We are passionate about helping homeowners and boards. We consider ourselves a customer service company that also services your community.
When Can We Start
Once we have gotten to know each other and made sure that Empire Management Group is the right fit for you, we can start right away. Our dedicated transition team makes the transition to Empire Management Group easy.
Board Knowledge at Your Fingertips
You can sign up for our newsletter to get to know us better. Also, check out our free Board training program to learn simple tips about HOA management.