VANTACA HOME PORTAL UPGRADE ANNOUNCEMENT!
Homeowners, we are excited to announce that Vantaca has made upgrades to the homeowner portal!
Starting on March 26th when you log into portal.empirehoa.com you will be greeted with an upgraded look & feel!
- If you already have a login, please review the “I’m logged in, now what?” section to learn all about the features that the portal has to offer! Do not worry, your login will remain the same and you do not need to do anything further.
- If you do not have a login to the portal, we highly encourage signing up. Below is information on how to assist you in signing up & provide information on what the portal has to offer!
Here an overview of the revamped portal:
- A Fresh Look Everywhere: Homeowners enjoy a sleek new design on web, mobile, and iOS and Android apps.
- Mobile-Friendly Experience: Improved app functionality and easy logins for properties.
HOMEOWNER PORTAL USER GUIDE
Welcome to your Homeowner Portal, your centralized hub for managing all your HOA-related tasks and responsibilities within your community. This comprehensive instructional document is designed to guide you through every aspect of the portal, making it easier than ever for you to stay informed and engaged in the well-being of your neighborhood. Whether you need to pay your dues or access important community documents, this portal is your one-stop solution. In the following sections, we’ll walk you through the features and functions of the portal to ensure you make the most of this valuable resource. Let’s get started on the path to hassle-free homeownership and community participation.
Let’s start by getting your account registered!
Log in with your pre-registered account
If you received a welcome letter via email from Empire Management Group that contained a login ID and email address, then you are already pre-registered for your homeowner portal.
You can access your account by going to portal.empirehoa.com on an internet-enabled device.
Here you will see our portal login screen.
In the center of your screen under “Log in to your account”, enter your login (email address) along with the Password from your welcome letter to access your account.
Register with an account number and registration Key
If you did not receive a welcome letter containing a login ID and password, then select “Sign up”, located below the Log In button, and follow the prompts to insert the account number and registration key found in your welcome email.
Register without a Login ID or Registration Key
If you do not have an account number or registration key, select “Don’t have an account number or registration key?” and fill out the required information. Once completed, an account will be created for you and an email will be sent to you with the information you need to log in.
I’m logged in, now what?
Once logged in, you will see your portal dashboard. This dashboard gives you direct access to key account information, from which you can take clear, convenient actions enabling you to efficiently resolve outstanding items. Tools included in your dashboard are:
- Payments: View your current account balance, upcoming charges, and more!
- Two “Recent Actions” tools: View your recent reservations and requests, which include information such as date of action and current status.
- Messages: Shows you communications that are directly related to you, so you can read, and respond to pressing items.