ONLINE PAYMENTS IN YOUR VANTACA PORTAL
As the preferred way of accepting payments, we invite you to get started by creating your account below. Through our homeowner portal, you can make one-time or scheduled payments online. Payments can be made by major credit and debit card for a convenience percentage fee, or by e-check (ACH) for a fixed flat fee.
Please visit portal.empirehoa.com
Login with your credentials. If you do not have credentials, select Sign Up and complete the form to request access.
All homeowners registered will receive an email with login credentials on Monday August 7th.
On the Dashboard select Make A Payment
Select AutoPay for Scheduled Payments or Pay Now for One-Time Payments
For online payment support, visit ClickPay’s support center at www.ClickPay.com/Help for access to FAQ’s, step-by-step walkthroughs, email and phone support, and live chat support with our Clickpay representatives.
As a reminder that there are no late fees for the month of August as we complete our system and banking transition.
MAILING ADDRESS FOR PAYMENTS
If you choose to submit your payments by paper check, money order, or through your bank’s Online Bill Pay feature, please send your payments to same continued lockbox address listed below:
P.O. Box 21265
Tampa, FL 33622-1265
Checks should be made payable to the Association listed on your statement. Include the remittance slip with your payments and make sure to include the account number found on your statement in the notes section of your check or your Online Bill Pay settings.
WE’RE CLOSING OUR DIRECT DEBIT PROGRAM
Some very limited amount of owners on our Direct Debit program has been deactivated going forward. If you were previously on our Direct Debit program, you will need to sign up with our new Vantaca portal to make one-time or scheduled payments.
To sign up, portal.empirehoa.com and follow the steps listed above.
Thank you for your attention to this matter,
Empire Management Group
